Covid- 19 Communication Toolkit from NHS 24 Engagement Team

Our communication toolkit includes suggested text for your bulletins and social media posts. It also tells you more about our:

  • alternative formats (translations, audio versions and Easy Read); and
  • tools (chatbot, voicebot , app and webchat).

We have translated some social media posts and attach these along with images that you can use for Facebook and Twitter posts.

The toolkit and images are also available on the NHS inform website. Go to

Please email us at  if you would like more information about this work.