Communication For All: Inclusive Communication and Accessible Information

Communication for All: Inclusive Communication and Accessible Information

Communication is a two way process. It is how we understand others and express ourselves. Inclusive Communication goes further and includes a mutual respect and equal access. It is about a change in attitude in society, in government, in business, where we work, spend our leisure time and live our lives.

Inclusive Communication is about asking what your employees and your customers need to understand the messages that you want to give; and thinking about how best to meet these needs with the assets you have access to.

Accessible information is a tool to help make Inclusive Communication happen.

Learning Outcomes:

  • Know the difference between Inclusive Communication and Accessible Information
  • Learn how to meet the language/communication support needs of your employees and customers
  • Start to develop your own toolkit to meet the language/communication support needs of your employees and customers.

Facilitator

Mandy Reid has worked with people with language or communication support needs for 39 years. She was employed by deafscotland for more than 10 years as Policy and Research Officer. She is now a consultant who works to reduce the barriers that people with a sensory loss face on a daily basis. She has a special interest in Inclusive Communication.

Date

Friday 6 September 2019

Time

9.30 am to 1.00 pm

Venue

Glasgow City Centre

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